We understand that, sometimes, plans change. If you can no longer make it to a class or workshop, please email us in advance at support@knowledgehut.com. Refunds will be made as per the policies mentioned below. We strive to maintain the highest standards of quality and as with everything we do at KnowledgeHut, you get a 100% Satisfaction Guarantee.
Policy A applies to all KnowledgeHut’s courses under the categories of Data Science, Cloud Computing, BI and Visualization, Big Data, Programming, Web Development, Mobile App Development, Software Testing, Business Management, Digital Marketing, Finance, Database and Soft Skills Training.
In case you’re unable to attend the course and want a refund prior to the course commencement date, we will refund the full amount to you.
If you don't see the tremendous value you expected in our product, and you wish to withdraw within the first two hours, we will proceed with a 100% refund - no questions asked.
However, once you have attended more than two hours of the workshop, you will not be eligible for any refund.
Policy B applies to all KnowledgeHut Courses under the categories of Agile Management, Project Management, DevOps, ITSM, Quality Management, IT Security, Risk Management and CompTIA.
For any cancellations by participants prior to the course:
Hours prior to course date | % Refund you will receive | Rescheduling charges | Substitution charges |
---|---|---|---|
More than 48 hours | 50% | US$ 50 (India) US$ 100 (Rest of the world) | No extra charge |
48 hours or within | No refund | US$ 50 (India) US$ 100 (Rest of the world) | No extra charge |
Policy C applies to all Self-Paced Programs (E-Learning Programs) of KnowledgeHut. Cancellations would be permitted as per -
Duration of E-learning videos viewed | % Refund you will receive | Is transfer to another E-Learning course permitted? |
---|---|---|
Less than 30 minutes | 100% | Yes |
More than 30 minutes | No refund | No |
If you wish to extend access to an e-learning program by a month, please write to us at support@knowledgehut.com and we will be happy to extend the program for a maximum period of one month. For extension beyond a month, you would need to pay 50% of the course price.